Privacy Policy

Happy Hour Club Co Pty Ltd (ACN 679 947 169) (“Happy Hour Club”, “HHC”, “we”, “us” or “our”) operates the Happy Hour Club website (happyhourclub.com.au) and the Happy Hour Club mobile and web application (together, the “Platform”). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what personal information we collect, how we collect it, how we use and disclose it, and how you can access, correct, or complain about the handling of your information. By using the Platform, you agree to the collection and use of information in accordance with this Policy.

1. Who this policy applies to

This Policy applies to:

• Members — people who sign up for a free Happy Hour Club membership;
• Venue Partners — bars, restaurants and hospitality venues that list deals on the Platform;
• Brand Partners — businesses that list a member perk on the Platform; and
• Visitors — anyone browsing happyhourclub.com.au without an account.

2. What personal information we collect

The personal information we collect depends on how you interact with us.

• From Members: email address; optionally your name, date of birth, mobile phone number, postcode and suburb; favourite venues; wallet pass identifiers; device/push notification tokens; and a record of deal redemptions.
• From Venue Partners: business name, contact name, email, phone, address, venue details, contact details for your staff, payment details (processed by Stripe — see section 6), and content you upload (images, deal details, venue description).
• From Brand Partners: brand name, website, contact details, offer details, and promotional codes.
• Automatically collected information: IP address, device type, browser type, website usage analytics (pages viewed, how you arrived at the site), and app crash reports. If you allow it, the app uses your device’s location to show venues near you; your location stays on your device and is never sent to us or stored.

3. How we collect your information

We collect personal information directly from you when you:

• Sign up for membership or complete your profile;
• Apply to become a Venue Partner or Brand Partner;
• Redeem a deal, including telling a venue you’re on your way using “Redeem this deal” in the app;
• Contact us by email, form, or social media; or
• Use the Platform generally (via cookies and analytics tools — see section 8).

We do not knowingly collect personal information from third parties except where a Venue Partner provides us with contact details for their own staff.

4. How we use your information

We use personal information to:

• Create and manage your membership, including issuing your digital membership card and Apple Wallet pass;
• Show you relevant venues, deals, and perks (including venues near you, if you allow location access);
• Verify your membership when you redeem a deal at a partner venue;
• Send you push notifications and emails about deals, events, and account updates (you can turn notifications off in your device settings at any time);
• Process Venue Partner subscription payments;
• Improve, secure, and troubleshoot the Platform; and
• Comply with our legal obligations.

5. Direct marketing

We may send you marketing communications about Happy Hour Club, partner venues, and brand perks. You can opt out at any time using the unsubscribe link in any email, by turning off notifications for the app in your device settings, or by contacting us at hello@happyhourclub.com.au. Opting out of marketing will not affect essential service communications (e.g. confirming your membership or a change to these terms).

6. Who we share your information with

We do not sell your personal information. We share personal information with the following categories of third parties, only as needed to operate the Platform:

• Venue Partners — limited redemption information (the date you plan to visit, your estimated arrival time and the number of guests) so venues can expect you; venues do not receive your name, email or phone number unless you choose to provide them directly;
• Supabase — our database and authentication provider, which stores member, venue, and deal data;
• Stripe — processes subscription payments for Venue Partners; Stripe handles and stores payment card data, which we never see or store ourselves;
• Vercel — hosts the website and venue portal;
• Expo — delivers push notifications, using Apple’s and Google’s push notification services;
• Resend — sends emails, such as sign-in codes and account notices;
• Google — Google Analytics (through Google Tag Manager) measures how our website is used, and Google Maps locates venue addresses;
• Apple — Apple Wallet stores your membership card, and Apple Maps shows venues in the iPhone app;
• Sentry — receives crash reports from the app so we can fix problems; and
• Professional advisers, regulators, or law enforcement, where required by law or to protect our rights.

Each of these providers is only permitted to use your information to provide their service to us, and is bound by their own privacy and security obligations.

7. Overseas disclosure

Some of the service providers listed above (including Supabase, Stripe, Resend, Vercel, Expo, Google, Apple, and Sentry) may store or process personal information on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles, including relying on those providers’ own compliance frameworks and contractual protections.

8. Cookies and analytics

Our website uses cookies and similar technologies, including Google Analytics through Google Tag Manager, to understand how the site is used, and the venue portal uses cookies to keep you signed in. The app keeps you signed in by storing your session on your device. You can control cookies through your browser settings, though disabling cookies may affect some Platform features.

9. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure, including access controls, encryption in transit, and restricting staff access to what is needed to perform their role. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Data retention

We retain personal information for as long as your account is active, and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and personal information at any time (see section 11).

11. Access, correction, and deletion

You have the right to request access to the personal information we hold about you, ask us to correct it if it is inaccurate or out of date, or ask us to delete your account and personal information. Most of this can be done directly in the app under your profile settings. For anything else, contact us at hello@happyhourclub.com.au and we will respond within a reasonable time.

12. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at hello@happyhourclub.com.au with details of your complaint. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

13. Age requirements

Happy Hour Club membership relates to venues that serve alcohol. Membership is only available to individuals aged 18 years or older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from someone under 18, we will take reasonable steps to delete it.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated version will be posted on this page with a new “last updated” date. Continued use of the Platform after changes take effect constitutes acceptance of the updated Policy.

15. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:

• Email: hello@happyhourclub.com.au
• Website: www.happyhourclub.com.au
• Entity: Happy Hour Club Co Pty Ltd (ACN 679 947 169)